At marathonbet, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to enjoy our platform responsibly — and to step back when it stops being enjoyable.
marathonbet is more than just an online casino and sports betting platform — we are a responsible operator that genuinely cares about the well-being of every player in the Philippines. Whether you're spinning slots in Makati, playing bingo in Cebu, or betting on the PBA from Davao, we want your experience to remain positive and in control.
Problem gambling is a real concern, and we take it seriously. That's why marathonbet has built a comprehensive suite of responsible gaming tools directly into the platform — not as an afterthought, but as a core part of how we operate. We align with PAGCOR's player protection guidelines and the National Council on Problem Gambling's recommended practices.
Remember: gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget, stick to it, and always play within your means. If you ever feel like gambling is no longer fun, marathonbet's responsible gaming tools are here to help you take a break.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use our responsible gaming tools or seek support.
Do you spend more money on gambling than you originally planned?
Do you gamble to escape stress, anxiety, or personal problems?
Have you tried to cut back on gambling but found it difficult?
Do you chase losses — betting more to try to win back what you've lost?
Has gambling affected your relationships, work, or financial stability?
Do you feel restless or irritable when you try to reduce or stop gambling?
If you answered yes to any of the above, please explore the tools below or contact our support team. You are not alone — help is available.
marathonbet provides these tools free of charge to all registered players. Access them anytime from your account settings or by contacting our 24/7 support team.
Set a daily, weekly, or monthly cap on how much you can deposit into your marathonbet account. Reductions take effect immediately. Increases are subject to a mandatory 24-hour cooling-off period to prevent impulsive decisions. This is one of the most effective tools for keeping your gambling budget under control.
Set a maximum duration for each gaming session. Once your limit is reached, you will be automatically logged out. This helps prevent extended play sessions that can lead to fatigue-driven decisions. You can configure session limits from your account settings at any time.
Enable periodic on-screen notifications that display your session duration and net wagering activity. Reality checks appear at intervals you choose — every 30, 60, or 90 minutes — giving you a clear picture of how long you've been playing and how much you've wagered, so you can make informed decisions.
Take a short break from the Platform without permanently closing your account. You can set a cooling-off period of 1 day, 7 days, or 30 days. During this time, you will not be able to log in, deposit, or place bets. This is ideal if you feel you need a temporary pause to reassess your gaming habits.
Request a temporary (6 months, 1 year) or permanent self-exclusion from marathonbet at any time. During the exclusion period, your account will be suspended and you will not receive any marketing communications. Permanent self-exclusion cannot be reversed. Contact our support team to activate this option immediately.
Set a maximum net loss threshold for a given period. Once your loss limit is reached, you will be prevented from placing further bets until the period resets. Like deposit limits, reductions apply immediately while increases require a cooling-off period. Loss limits are a powerful safeguard against chasing losses.
Self-exclusion is one of the most important responsible gaming tools available at marathonbet. If you feel that gambling is negatively affecting your life, we strongly encourage you to use it. The process is straightforward and takes effect immediately upon confirmation.
During any self-exclusion period, marathonbet will also suppress all marketing communications to your registered email and mobile number. We take this commitment seriously — your well-being comes before any commercial consideration.
Access your marathonbet account via the marathonbet Login page. If you are unable to log in, contact our 24/7 live chat support directly and our team will assist you with the self-exclusion process without requiring login.
Navigate to your Account Settings and select the "Responsible Gaming" section. Here you will find all available tools including deposit limits, session limits, cooling-off periods, and self-exclusion options.
Choose from a temporary exclusion (6 months or 1 year) or a permanent exclusion. Read the terms carefully — permanent exclusion cannot be reversed. Temporary exclusions cannot be shortened once activated.
Confirm your request. Your account will be suspended immediately and you will receive a confirmation email. All marketing communications will be suppressed. Any verified balance in your account will be returned to you via your registered payment method.
We encourage you to also reach out to professional support services. The PAGCOR Responsible Gaming Hotline is available at 1-800-10-PAGCOR. Additional counseling resources are available through the National Council on Problem Gambling Philippines.
Problem gambling can affect anyone, regardless of age, income, or background. Recognizing the warning signs early is the first step toward getting help.
Spending more time and money on gambling than you intended, and feeling unable to stop even when you want to.
Borrowing money, selling possessions, or neglecting bills and basic needs in order to fund gambling activity.
Feeling anxious, irritable, or depressed when not gambling, or using gambling as a way to cope with negative emotions.
Lying to family members, friends, or employers about the extent of your gambling activity or financial losses.
Repeatedly chasing losses — continuing to bet in an attempt to recover money that has already been lost.
Unexplained financial difficulties — asking to borrow money frequently, missing loan payments, or sudden changes in spending habits.
Withdrawal from family and social activities, becoming secretive about how they spend their time or money.
Noticeable mood swings — unusually elated after a win, or deeply distressed and irritable after a loss.
Neglecting work, school, or family responsibilities in favor of gambling, or frequently missing commitments without explanation.
Talking obsessively about gambling wins, strategies, or upcoming bets — making gambling a central focus of daily conversation.
These practical habits can help you maintain a healthy relationship with gambling on marathonbet — and keep it enjoyable for the long term.
Decide in advance how much you are comfortable spending — and treat it as the cost of entertainment, not an investment. Never gamble with money you cannot afford to lose, including rent, bills, or savings.
Step away from the screen regularly. Long, uninterrupted sessions can cloud your judgment and lead to impulsive decisions. Use marathonbet's session time limit and reality check features to remind yourself to pause.
Gambling outcomes are based on chance. Treat every session as entertainment — like watching a movie or going out for dinner. Winning is a bonus, not a guarantee. Never rely on gambling as a source of income.
One of the most common traps in gambling is trying to win back money you've already lost. This mindset leads to bigger losses and greater distress. If you've hit your loss limit for the day, log out and come back another time.
marathonbet is committed to being a platform where Filipino players can enjoy world-class casino games, slots, bingo, and sports betting — all in a safe, regulated, and responsible environment. Use our tools, know your limits, and play for the right reasons.
Gambling is addictive. Know when to stop.
21+ only · Philippine players only · Play within your means